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About Novitia Studios
At Novitia Studios, we believe great style is not defined by fleeting trends, but by the pieces you continue to reach for season after season.
We create modern clothing with a timeless sensibility—clean silhouettes, refined details and effortless designs made to complement everyday life. From understated essentials to elevated seasonal pieces, our collections are thoughtfully selected for those who appreciate simplicity, quality and a confident sense of style.
Frequently asked questions
How long will my order take to arrive?
Orders placed by 6:00 PM (GMT), Monday to Friday, are prepared for dispatch within 1-2 business days. Once shipped, delivery within the UK typically takes 5–10 business days, depending on your location. During busy periods, the total delivery time may range from 6–12 business days.
What is your returns policy?
If you're not completely satisfied with your purchase, please email support@novitiastudios.com within 30 days of receiving your order to request a return. Items must be unused, in their original condition, and include all original tags and packaging. Refunds are issued once we receive and inspect the returned item.
There's a problem with my order — what should I do?
We're sorry to hear that! If your item arrives damaged, please email us at support@novitiastudios.com within 7 days of receiving your package. Be sure to include your order number and photos of the item and packaging. We'll arrange a replacement or refund right away.
Do you offer free shipping?
We offer free shipping within the United Kingdom on all orders. Each item is carefully packed and handled to ensure a safe and timely delivery.
How can I get in touch with customer support?
Our team is happy to help! You can reach us by emailing support@novitiastudios.com. We're available from Monday to Friday and aim to respond to all enquiries within 1 business day.
30-Day Returns
Not quite right? Return any item within 30 days of delivery for a full refund. No fuss, no hassle.
Free UK Delivery
We offer free delivery on all orders across the United Kingdom, so your items arrive safely and conveniently at your door.
Customer Support
Our dedicated support team is here to help Monday to Friday. Get in touch with any question or concern.